Interamericana Trading Corporation (“ITC”), the authorized distributor for Suzuki vehicles in the Suzuki Caribbean Website listed countries, commits itself to engage in responsible privacy practices.
This policy statement covers all policies that guide you when you access the information that is contained in http://www.SuzukiCaribbean.com (Suzuki Caribbean Website). The type of information and extent of that information is subject to the way that you use the website.
While this website contains links to other websites, the policies herein are meant for this website and thus the customer should make a point of reading the policies of each website individually.
What Is Personal Information?
This is all information about you that identifies you or with which your identity can reasonably be ascertained. This includes your name, address, telephone number and email addresses.
Normal Web Site Usage
The information that is automatically collected about you and stored in our servers during normal usage includes your Internet service provider, browser version, the website that referred you to us. We also store the next website you go to, pages you request while at the website, the dates and times the requests are made and the country you are in. This information is used for measuring the site activity to improve the usefulness of customer visits. Personal identification information is not stored during normal visits.
Collection of Personally Identifiable Information
Suzuki Caribbean website may collect personal information to provide the website’s visitors with correspondence (of promotional type, for test drive request, competition entry, for updates to customers and mailed brochures). All personal information that is collected by the website is stored safely and is used solely to process your requests and will not be used to contact you should you tell us not to use it for such purposes. We never share personal information with any person, or company but it may be transferred safely to ITC’s oversees branches using secure facilities. All information transferred oversees is subject to strict privacy protection.
All information contained in messages sent to us is stored securely in our servers.
If You Send Us An Email
We take proper steps to protect personal information contained in emails sent to us. Content of your email may be sometimes be monitored by our Internet Host for maintenance and fault detection purposes only for legal compliance purposes or sent to our dealers or contractors when they relate to product or service enquiries or complaints.
Although all steps are taken to protect personal information, you should note that emails are not secure information sending options and you should choose other options if you are concerned about the security of personal information sent via email.
Use of "Cookies"
We use "cookies", "pixel tags" and java code on the Suzuki Caribbean website and in emails you have agreed to receive from us which is industry standard to help monitor the effectiveness of advertising and how visitors use the Suzuki Caribbean website. Cookies are meant to improve visitor experience by delivering information or fresh content of interest to you. If you choose, the website can store cookies to remember you whenever you visit the site.
Security of Personal Information
ITC takes extra precaution to protect personal information from misuse, loss, unauthorized access, modification or disclosure.
This information is protected by:
- external and internal premises security;
- restricting access to this information only to staff who need it to perform their day to day functions;
- through passwords and identifiers to keep off unauthorized persons
- Maintaining physical security over paper records.
Who Should You Contact If You Have Concerns About Our Handling Of Personal Information?
Please address your queries or concerns about the manner in which we have handled your personal information to:
Upon receipt of the complaint, we will send you written acknowledgement of your correspondence. The query will then be investigated and will advise you of the steps we have taken to answer or resolve it.